2. Login to Wave. I use Wave Desktop and log in with extension 1004 in this example. Go to Application > Smart Devices > Monitor…
Do not mass provision devices (>30 units) in one go. Users often made a mistake by displaying more than 30 devices on a page, selecting…
Users might have noticed that the Wave QR code in Grandstream UCM63xx has disappeared upon upgrading to firmware version 1.0.19.9. Wave QR code has been…
Grandstream Networks UCM series supports interconnecting Telstra NTU to work with Telstra Business SIP trunk service. Topology: To register Telstra Business SIP Trunk, we will…
Least Cost Routing (LCR), is a process to find the most inexpensive way to route phone calls. It is the process of analyzing, selecting, and…
With Grandstream UCM63XX released, I’m sure some of you might want to migrate from your old UCM62XX over to UCM63XX. You can do it easily…
While I was configuring CLICK2CALLwith UCM6302 in my environment, I encountered several issues, and I managed to fix them along the way. I hope this…
CLICK2CALL is a popular feature in UC solutions that allow the users to make a call after they click an object (e.g., button, image, or…
UCM63XX only supports the new HTTPS API Setting, and no longer supports the old HTTPS API Setting. Although UCM API configuration does show how to…
I have recently come across a user who asked me the following questions – “How do I read the recordings file name in Grandstream UCM…